General Terms of Participation A
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Exhibitor Shop, Marketing & Services
Design, equip and promote your stand at IFAT Munich.
Exhibitor Shop
Ordering stand equipment and services online
As soon as you have accepted your placement proposal, you can start planning your presence at IFAT Munich. We will be happy to assist you.
As an exhibitor or co-exhibitor, you can conveniently book all services related to your trade-fair stand online in the IFAT Munich Exhibitor Shop:
- Technical services, stand equipment and related services
- Exhibitor and parking passes as well as vouchers for customers
- Conference rooms, catering and more
The Exhibitor Shop at a glance
This section contains an overview of the most important services in the IFAT Munich Exhibitor Shop.
How do I get acces to the Exhibitor Shop?
1. After you confirmed your participation in the trade fair, you received an e-mail from Messe München with a link to the Exhibitor Shop.
2. Click on the link, then log in with your Messe München account. You created your account during the online application.
3. Done: Submit your order in the Exhibitor Shop.
Important: Your personal log-in details are also valid for all future Messe München events. Please store them in a secure place.
The link has expired. What can I do?
Do you want to use the Exhibitor Shop, but the link in your confirmation e-mail has expired? No problem: Just go to the Exhibitor Shop log-in page and click on "Forgot your password?". We will send you an e-mail with a new link that will let you create a new password. With your new password, you will be able to log in to the Exhibitor Shop.
Important information on using the Messe München Account in the Exhibitor Shop
- You don't have a Messe München account yet? Please register. You will receive an e-mail with a verification code, which you must confirm within 60 minutes.
- You already have a Messe München account? Please log in with your access data.
- Your previous access data doesn't work? Use the “Forgot password” function or register again if necessary.
Note: Did you last use your Messe München account before April 2024? In this case, a new registration may be necessary due to a system change. This requires a password consisting of at least 12 characters with upper- and lower-case letters, number(s) and special characters.
Do co-exhibitors receive their own account?
Yes, the contact person indicated on the co-exhibitor registration will receive an e-mail with a link to the Exhibitor Shop. After successful registration, the person can log into the store.
However, co-exhibitors do not receive all authorizations in the Exhibitor Shop and can therefore only order some of the products.
Why haven't I received any log in data?
Only the contact person indicated on the registration form will receive the activation link to the Exhibitor Shop and, after clicking on the link, will be able to create an individual password for the personal account. If the contact person and thus the person responsible for the Exhibitor Shop has changed, please contact the support.
Where can I find answers to my questions?
You can find many answers to questions in our detailed Exhibitor Shop FAQs. Please check there first to see if your question can be answered. If this is not the case, please contact below.
Exhibitor Shop—Advice & Contact
Our colleagues at the Exhibitor Shop hotline will be happy to assist you. Answers to frequently asked questions regarding the Exhibitor Shop can also be found in the Shop's FAQs.
Messe München GmbH
- IFAT Munich Exhibitor Shop
Services for pavilions
As an exhibitor, co-exhibitor, or pavilion exhibitor at IFAT Munich, you can book all services in preparation for your appearance at the trade fair easily online through our Exhibitor Shop.
Online ordering is easy, clear, and straightforward.
Service partners
As an exhibitor, you have access to more than 70 tried-and-tested service companies in a wide variety of sectors. From concept development to implementation—our service network has a comprehensive portfolio that includes all the services you need to make your exhibit a success.
Use the Messe München directory: it features filter functions, details about the various services and ways to contact our partners directly in the following sectors:
- Technical services
- Stand equipment
- Stand services
- Logistics
- Catering and events
Services Open-air site
In order to make your trade fair participation complete, we have collected all the important contacts for you. As an exhibitor in our outdoor area, you will find all the information that will help you with your planning here:
Services Open-air site
Stand building & Technical services
When it comes to stand building and other technical services for your stand, we are there to help you in word and deed.
Our tip: meplan, a subsidiary of Messe München, supports you as a competent and reliable partner in all aspects of stand building for your participation in the trade fair.
If you have already commissioned your own stand builder, you can also book all relevant services individually in our Exhibitor Shop. Messe München's Exhibitor Technical Service (TAS) is your contact for technical orders and the approval of stand plans, as well as for all related questions.
meplan – a subsidiary of Messe München
Impress visitors with your exhibition stand and get them to take a closer look at your company.
meplan, a subsidiary of Messe München, is a competent and reliable partner that supports you in all matters related to stand building.
Whether you prefer a shell scheme or an individual design, meplan helps you with everything you need to plan and build your exhibition stand.
Or select a custom design and discuss your ideas with our stand-building experts.
Please visit meplan.com for further information.
Advice & Contact
If you have any questions regarding stand planning, a request for a concept or a consultation, you can reach meplan by phone or e-mail:
Tel.: +49 89 540-267980
E-Mail: service@meplan.de
EECS.green – a service partner of Messe München
Impress visitors and draw attention to your company with an EECS.green® solid wood-Design-Expo-System made of Oak.
Whether a single or double storey stand, EECS.green® exhibition stands are characterised by their high quality and appearance.
The architecture is defined by clear lines and welcomes trade fair guests to visit and linger.
EECS.greens® will oversee the planning and construction of your exhibition stand for you from the first enquiry to the last day of the trade fair.
EECS.green’s® vision of a sustainable corporate philosophy goes hand in hand with a regional production facility in Manching, Bavaria and the upcycling of prints into bags / backpacks in collaboration with the German Caritas Association as part of the “tag.werk” project.
For further information please visit www.eecs.green
Customer support & contact
If you have any questions about your exhibition stand planning, a request for a concept or a consultation, please contact the EECS.green® team by phone or e-mail:
Tel.: +43(0)1 310 94 00 10
E-Mail: office@eecs.green
Technical guidelines, applications and leaflets
Further important information for exhibitors can be found in the Exhibitor Shop under "Leaflets / Applications / Important Information".
Technical services—Advice & Contact
For technical orders and questions, as well as the approval of stand plans, please contact our colleagues at the Exhibitor Technical Services (TAS):
Messe München GmbH
- Exhibitor Technical Services (TAS), Department 1
Security services
Munich is considered the safest major city in Germany. Our exhibition grounds also meet the highest security standards. In close coordination with the police and authorities, we take comprehensive measures to ensure your safety.
Further information on security at the exhibition grounds
Emergency numbers
Security centre (24 hours): +49 89 949-24555
Medical service on the exhibition grounds: +49 89 949-28103
Emergency call—rescue service / emergency doctor (24 hours): 112
Emergency call—fire brigade (24 hours): 112
Emergency call—police (24 hours): 110
Police Station 25 Trudering / Riem (24 hours): +49 89 45187-0
Medical service/ First aid
The medical service will be on site from set-up to dismantling for the entire duration of the fair. Depending on hall occupancy, the first-aid stations are located at the West and East entrances and north of Hall C4. The paramedics and doctors take care of minor and major medical emergencies and are supported by the public rescue service if necessary.
Photography, filming and video recording
All information on this topic can be found here:
Surveillance
In accordance with the Technical Guidelines, Item 2.6, Messe München or the security and security service authorised by it for the exhibition grounds will provide guards at the gates and on the exhibition grounds.
However, we cannot guarantee complete surveillance and control of the exhibition grounds. If necessary, the exhibitor must organise the guarding of the stand, the exhibition goods and other objects on the stand himself.
Appropriate stand security can be ordered via the Exhibitor Shop. We would like to point out that during the construction and dismantling periods there are increased risks for the exhibition goods and other items brought in.
Night work permit
A night work permit is always required outside the communicated set-up or dismantling times and outside exhibitor opening hours.
The night work permit can only be purchased on site from the Security service (cash or card).
All information on this topic can be found here:
Security—Advice & Contact
Our colleagues at Security will be happy to assist you:
Messe München GmbH
- Security
Marketing services—Advice & Contacts
Johannes Schmittner will answer any questions you may have about advertising space on the exhibition grounds.
The catalog clip provides an overview of the comprehensive range.
Our official partner NEUREUTER FAIR MEDIA GmbH is on hand to provide help and advice regarding booking your entries, advertisements and business profiles in the official IFAT Munich trade fair directories.
For all other questions please contact the IFAT Munich management team.
Johannes Schmittner
- Media Sales
NEUREUTER FAIR MEDIA GmbH
Contact management
For effective contact management, we offer free vouchers to invite your customers and a lead tracking system based on them. Take advantage of all the benefits and save yourself the hassle of manually entering customer data.
Untrustworthy exhibitor directory offers
Publishers of unofficial exhibitor directories are targeting exhibitors in the run up to trade fairs, offering to provide customers with entries in inferior, sub-standard online directories. However, their terms may stipulate long-term obligations to pay several thousand euros, which are generally hidden in the small print. AUMA has for some time been advising the exhibitors concerned, who contact us almost daily in matters regarding unofficial exhibitor directories. AUMA has already documented several hundred cases, so that we are well informed as to how the publishers of unofficial directories operate.